Terms & Conditions
Here are our booking conditions, together with some useful information about your stay. Please contact us if you have a question or wish to make a booking.
Weekly bookings normally run from Saturday to Saturday, from 4.00 pm on the day of arrival until 10.00 am on the day of departure.
Short breaks are usually available from November until Easter, excluding Christmas and New Year. They may also be offered in high season on a last minute basis.
Short breaks are available all year, minimum of 2 or 3 nights depending on the season. Breaks can commence on any day of the week.
To make a booking, we require a non-refundable deposit of £150 per week/ part week, and a completed booking form. The deposit and booking form must be received by ourselves within 7 days of making a booking. The balance of the payment is required 6 weeks prior to arrival (10 weeks for Christmas and New Year bookings) and no reminder will be sent. If the booking is made 6/10 weeks before the arrival date, we will require full payment immediately which is non-refundable. We reserve the right to cancel your booking and re-let the property if payment is not received by the due date.
In the event of cancellation (or non-payment) by the hirer within 6/ 10 weeks of the date of arrival, the final balance of payment remains due, any other monies paid previously are non-refundable. We advise that you take out holiday cancellation insurance.
Should you need to cancel your booking, you should inform us as soon as possible in writing.
Oaker Farm Cottages and shepherd’s hut may only be occupied by those guests listed on the booking form and must not exceed the maximum number stated for each accommodation.
Oaker Farm does not accept bookings of single sex groups for hen or stag celebrations or similar occasions.
Please let us know if you require a high chair or a travel cot, which will be provided at no extra cost (Losehill and Winhill Cottages only).
For safety reasons and the comfort of other guests, we have adopted a no smoking policy in all accommodation.
Visitors are welcome by arrangement, but are not permitted to stay overnight. They must adhere to the terms and conditions of the property. We cannot accept responsibility whatsoever for their safety, well-being or possessions. Guests shall be held responsible for their visitors’ actions. We request that visitors leave no later than 11.00 pm.
Oaker Farm Cottages will be fully cleaned prior to arrival. Beds will be made up and clean towels will be available for guests. Please leave the property in a similar condition at the end of your stay. Additional charges may be made for extra cleaning should the property require it.
We request that guests respect the property, its fixtures and fittings and its contents. Any breakages, damages or stains must be reported as soon as possible.
We cannot under any circumstances, accept responsibility for loss or damage to the possessions of its guests, their cars including contents, or for any personal injury. Guests use the local amenities at their own risk.
Should the terms and conditions be in any way breached, confirmed or otherwise, the owner reserves the right to enter the property and / or terminate the contract without prejudice.
We reserve the right to make changes to the property, including any relevant enhancements to décor, furniture, fixtures and fittings, etc. We endeavour to ensure that all changes are in keeping with the style of the property. We shall not be liable for any such alterations to the property.
‘Owners’ refers to the proprietors of Oaker Farm Cottages. ‘Guests’ refers to all persons listed on the booking form. ‘Visitors’ refers to any persons visiting guests at Oaker Farm.
If Guests or any member of their party, including animals, has or has just had an infectious or contagious medical condition the Owners have the right to refuse the booking, cancel the holiday or ask the Guest to leave Oaker Farm immediately should it be considered necessary, to protect the health of other guests and/or staff. The Owners should be informed immediately should any condition develop within four weeks of arrival date, or during the holiday at Oaker Farm.